Share the plan.
Keep the context with the team.

Using the prototype

Use Guestminded to evaluate concierge workflows. Register only a business you are authorized to administer, and request team access only with its permission. Use fictional guest information until pilot data responsibilities and operating requirements have been agreed. The prototype does not contact suppliers or make bookings on your behalf.

Google Maps lookup features, when available, are subject to the Google Maps terms of service. Privacy information about those features and the rest of Guestminded is provided below.

The public website

The website explains Guestminded and links to the demo. Pilot enquiries and product feedback are submitted through web forms and stored on the server. Ryan can use the submitted details to respond and improve Guestminded.

The demo workspace

The demo starts with fictional guests and places. Changes, notes and drafts are saved on the server and linked to this browser through a cookie. Other demo visitors receive their own workspace. Use fictional details; do not enter real guest information in the demo.

The demo cookie can last up to 30 days. Clearing the cookie does not delete the saved server records. Contact us if you need demo information removed.

The staff workspace

Staff sign in using a one-time code sent to their email. The email delivery service receives the address and sign-in message. Access to each property remains limited to active members of its team. Team notes stay in that workspace. Personal note drafts are associated with the staff member who created them.

Before a property uses real guest data, data responsibilities, retention, access and operating requirements need to be agreed for that pilot.

Business registration

We store your sign-in identity, business details, role, registration status and verification history to assess and manage workspace access. Authorized Guestminded reviewers can review new-business applications. When you request to join an existing property, its owner can see your name, sign-in email, work email and role.

When connected, Google Maps receives your business search and listing requests; the email delivery service receives your work email and verification message; the phone verification service receives the business phone number and code request. These checks run only when you ask for them. Verification codes are not included in a guest plan or returned in registration responses.

Google Maps features are subject to the Google Maps terms and Google Privacy Policy. We retain the selected Google Place ID and your submitted business details; search-result content is displayed during lookup.

Registration and review records remain stored until removed by the Guestminded team. Contact us to request correction or removal. Registration does not enable automatic reservations, automatic guest-message delivery or live research.

Published guest links

Guests do not sign in. Anyone who has a guest link can open its published itinerary until the link expires or staff close it. Share links only with their intended recipients.

The guest page includes the plan and the arrangement details intended for the guest. Staff notes, room numbers, personal drafts and internal research are excluded. Draft itinerary edits appear only after staff publish them.

A change request submitted through the guest page becomes visible in the relevant workspace so staff can respond. Avoid sending sensitive information in a change request.

Questions or removal requests

Use the contact form with enough information to identify the relevant demo or enquiry. Select a clear subject in your message, such as a correction or removal request. Please do not include guest-sensitive information in your message.